Volunteer Development Officer
Location: Glasgow
Salary: c. £28,500 per annum
Hours: Full time, 35 hours per week
Reporting to: Head of Service Delivery
About Us
St Andrew’s First Aid has been serving communities across Scotland for over 140 years. Today we’re entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.
The Role
We’re looking for a proactive, relationship-focused Volunteer Development Officer to support, develop, and engage our volunteers. You’ll work closely with Regional Development Groups, Company Commandants and head office colleagues to ensure our volunteering function runs smoothly and continues to grow.
This is a varied and people-centred role where you’ll:
- Support volunteer recruitment, induction, training and retention
- Act as a key point of contact to resolve issues and strengthen engagement
- Help develop clear training and progression pathways
- Gather volunteer feedback and champion continuous improvement
- Support conduct, performance and safeguarding matters where required
- Become a “super user” of our Volunteer Relationship Management system
You’ll thrive in this role if you:
- Have experience in volunteering, community development or the third sector
- Build trusted relationships and communicate confidently
- Are organised, resilient and solutions-focused
- Understand health & safety and safeguarding responsibilities
- Are comfortable using Microsoft Office
Some evening/weekend work, as well as occasional on-call support, will be required.
For more details please download our role description, if you’d like to apply please click here.