Last updated Tuesday 16th February 2021
During these unprecedented times, it might feel like the restrictions to our lives are constantly changing. That’s why we’ve put together this handy FAQ on taking first aid training during the pandemic. Customers and trainers can leave home for specific work purposes and therefore we are continuing to train face to face, within Government guidelines. Training saves lives and eases pressure on the NHS.
We keep this page updated with any changes, so be sure to check back before heading to your course.
In mainland Scotland, all areas are in lockdown. Is the course I have booked still going ahead?
Yes. Our training courses are exempt from the new restrictions and are going ahead as scheduled from Monday 15th February 2021. For more information on current Covid-19 restrictions, please see the Scottish Government website.
Courses take place in our training centres following strict Covid-19 safety procedures in line with Scottish Government restrictions.
Are your training centres open?
Yes, all of our training centres will re-open on Monday, 15th February 2021. See guidelines from the HSE:
“The Scottish Government has informed HSE that first aid training can be permitted under the current coronavirus restrictions, given the following considerations:
Under current restrictions, some premises are closed to the public or are prohibited from carrying out their normal business. These premises can be considered for use as training venues, providing the conditions outlined above are adhered to.
HSE’s current guidance on first aid certificate extensions covers all of GB and remains unaltered.”
What car parking facilities are available at your training centres?
Are trainers allowed to come to our premises and deliver training?
Yes. We will ask questions about your premises and amenities, and you must provide us with a copy of your Covid-19 risk assessment. Once you have satisfied the criteria and filled in a booking form, we can deliver any of our courses at your premises.
What are you doing to minimise the risk of COVID-19 cross infection in your training centres?
We have implemented a range of precautions:
Can I complete my workplace training online?
No, our first aid courses must be assessed in person. We do not have the option to offer any part of our courses online.
My certification expired during lockdown. Do I hold a valid certification? When do I need to requalify by?
Certificates that expired after 16th March 2020 are now valid until 31st October 2020 or 6 months after the expiry date, whichever is later. The requalification training must now be completed by 31st March 2021.
Do I have to wear a face covering for the whole course?
Yes, face masks should be worn by all candidates at all times with the exception of when eating or drinking.
If you have any further questions, please email firstname.lastname@example.org or call 0300 4 666 999
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