Cookie Policy
St Andrew’s First Aid uses cookies and similar technologies to operate our website, understand how it is used, and improve our services.
This Cookie Policy explains what cookies are, how we use them, and how you can control your preferences.
This policy should be read alongside our Privacy Notice.
1. Who sets cookies on this website
St Andrew’s Ambulance Association, operating as St Andrew’s First Aid is the data controller responsible for cookies and similar technologies used on www.firstaid.org.uk.
Address:
St Andrew’s House
48 Milton Street
Glasgow
G4 0HR
If you have questions about cookies or data protection, you can contact our Data Protection Officer using the details below.
2. What are cookies
Cookies are small text files placed on your device when you visit a website.
They help websites to:
- Work properly
- Remember your preferences
- Understand how visitors use the site
Cookies can be:
- Session cookies which expire when you close your browser
- Persistent cookies which remain on your device for a set period
3. Types of cookies we use
We use the following categories of cookies.
Essential cookies
These cookies are necessary for the website to function and cannot be switched off.
They are used for:
- Site security
- Page navigation
- Form submission
- Shopping basket and checkout functionality
Legal basis:
Necessary for the performance of a contract and legitimate interests
Functional cookies
These cookies support website features such as:
- E-commerce functionality
- Remembering user selections during a session
Legal basis: Legitimate interests
Analytics cookies
These cookies help us understand how visitors use our website so we can improve it.
They collect information such as:
- Pages visited
- Time spent on pages
- How users navigate the site
- Errors encountered
We use:
- Google Analytics 4 (GA4)
- Microsoft Clarity
Analytics cookies are disabled by default and will only run if you give consent.
Legal basis: Consent
Marketing cookies
We do not currently use advertising or remarketing cookies.
If this changes in future, this policy will be updated and consent will be required before any marketing cookies are placed.
4. Cookie table
In addition to our necessary website functionality cookies, we use the following third party cookies:
Essential and functional cookies
| Cookie name | Provider | Purpose | Duration |
| woocommerce_cart_hash | WooCommerce | Maintains shopping basket functionality | Session |
| woocommerce_items_in_cart | WooCommerce | Tracks items in basket | Session |
| wp_woocommerce_session_* | WooCommerce | Maintains user session for purchases | 2 days |
Analytics cookies (only with consent)
| Cookie name | Provider | Purpose | Duration |
| _ga | Google Analytics | Distinguishes users | 14 months |
| ga* | Google Analytics | Session and event tracking | 14 months |
| _clck | Microsoft Clarity | Stores user ID for analytics | 1 year |
| _clsk | Microsoft Clarity | Stores session information | 1 day |
5. Consent for cookies
When you first visit our website, you will see a cookie banner.
You can:
- Accept all cookies
- Reject optional cookies
- Manage your preferences
Non-essential cookies, including analytics cookies, are blocked by default and will only be set if you give consent.
You can change or withdraw your consent at any time using the cookie settings link in the website footer.
6. What happens if you refuse cookies
If you refuse optional cookies:
- Essential cookies will still run
- The website will continue to function
- Some features may be limited
- We will not collect analytics data about your visit
Refusing cookies will not affect your ability to book training, donate, volunteer, or access services.
7. Third-party cookies and international transfers
Analytics cookies set by Google Analytics 4 and Microsoft Clarity may involve limited data transfers outside the UK.
Data transferred may include:
- Truncated or anonymised IP addresses
- Device and browser identifiers
- Behavioural interaction data
Transfers are protected using:
- UK adequacy decisions where applicable
- Standard Contractual Clauses
- Transfer Risk Assessments
Further details are available in our Privacy Notice.
8. Managing cookies in your browser
You can also control cookies using your browser settings.
Please note:
- Blocking essential cookies may affect website functionality
- Browser controls vary depending on your browser and device
9. Updates to this Cookie Policy
We review this policy regularly and update it when our use of cookies changes or when legal requirements are updated.
The latest version will always be available on our website.
10. Contact us
If you have questions about cookies or how we use your personal data, please contact:
Data Protection Officer
St Andrew’s First Aid
Email: [email protected]
Telephone: 0141 332 4031
You also have the right to raise concerns with the Information Commissioner’s Office.