St Andrew’s First Aid Training and Supplies Ltd has achieved ISO 9001 Quality Management certification!

This week at the company headquarters in Glasgow, we were delighted to welcome Angela Grant, Operations Manager at BSI Group to present our ISO 9001 certificate in person. Not only members of the senior management team got involved, but some candidates jumped in too. Can you spot a staff member in the photos below?

ISO for St Andrew's First Aid Training & Supplies Ltd
The certification is internationally recognised and designed to help businesses and organisations to continually improve their operations, satisfy more customers, build a sustainable business and demonstrate strong corporate governance.

Jim Dorman, operations and policy director at St Andrew’s First Aid said: “This is fantastic news for us. The certification is recognised on a global level and to have achieved status will go a long way in helping us to ensure we continue to provide the best services possible for our staff, volunteers and customers.”

Michelle Ferguson, managing director of St Andrew’s First Aid Training and Supplies Ltd, said: “Achieving the ISO 9001 standard is challenging and gaining certification is a game changer for us as a business. We can now even more positively show our customers and stakeholders our commitment to providing quality services and to delivering continued improvements. It demonstrates that we are a recognised, trusted organisation and I am confident that this will open us up to new and exciting business opportunities.”

ISO Presentation for St Andrew's First Aid Training & Supplies

Carla Whyte, Senior Client Propositions Manager from BSI, the business responsible for certifying St Andrew’s First Aid Training and Supplies Ltd, said: “By achieving certification to ISO 9001, St Andrew’s can provide assurance to their customers and stakeholders that they are carrying out best practice in quality management, and are focused on continually improving their products and services. The team should be very proud of this achievement.”

The ISO 9001 standard is the world’s most widely adopted Quality Management System and a powerful business improvement tool.


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