St Andrew’s First Aid Training and Supplies Ltd has achieved ISO 9001 Quality Management status

ISO 9001 Quality Management Logo

The accreditation is internationally recognised and designed to help businesses and organisations to continually improve their operations, satisfy more customers, build a sustainable business and demonstrate strong corporate governance.

For St Andrew’s First Aid Training and Supplies Ltd, the social enterprise arm of the charity, this achievement comes in recognition of achieving consistently high standards across their internal procedures and to demonstrating how the quality of their systems and the day-to-day running of the organisation will deliver ongoing improvements and result in enhanced customer experiences.

Jim Dorman, operations and policy director at St Andrew’s First Aid said:

“This is fantastic news for us. The accreditation is recognised on a global level and to have achieved status will go a long way in helping us to ensure we continue to provide the best services possible for our staff, volunteers and customers.”

Michelle Ferguson, managing director of St Andrew’ First Aid Training and Supplies Ltd, said:

“Achieving ISO 9001 status is challenging and being awarded certification is a game changer for us as a business. We can now even more positively show our customers and stakeholders our commitment to providing quality services and to delivering continued improvements. It demonstrates that we are a recognised, trusted organisation and I am confident that this will open us up to new and exciting business opportunities.”

Carla Whyte, Senior Client Propositions Manager from BSI, the business responsible for certifying St Andrew’s First Aid Training and Supplies Ltd, said:

“By achieving certification to ISO 9001, St Andrew’s can provide assurance to their customers and stakeholders that they are carrying out best practice in quality management, and are focused on continually improving their products and services.  The team should be very proud of this achievement.” 

The ISO 9001 is the world’s most widely adopted Quality Management System and a powerful business improvement tool.

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