Providing Scotland with the highest standards in First Aid skills,
services and volunteering opportunities
FAQs
Are my employees' current certificates still valid?
Yes. All certificates issued by us remain valid up to their expiry date. The Associate Membership Insurance will also continue to provide cover against any claims arising from First Aid delivered outside of the certificate-holder's workplace responsibilities.
Has the content of the FAW course changed?
The course content remain largely the same, however changes to the teaching format and simplified first aid protocols have meant that the course can be covered in less time.
Do my employees need to take the annual refresher course?
The annual refresher is not mandatory, however St Andrew’s First Aid wholeheartedly supports the HSE's strong recommendation that First Aiders undertake refresher training on a yearly basis. We believe that this is the best way to ensure that employees maintain the skills required to fulfill their responsibilities as First Aiders in the workplace.
How do I know which course my employees should take?
You can determine your requirement for First Aid training by carrying out a needs assessment which includes factors such as the nature of the work, the number of employees etc. Download Guidance for HSE First Aid Regulations
In general these courses are aimed at individuals rather than the people in the workplace environment. There may be some courses that are relevant to both, for example Sports Injury First Aid. But in general these courses are aimed at people or community groups looking to take a course themselves.
By booking online, is my place on the course confirmed?
No, you should receive a booking confirmation by email within 5 days of your booking. If you do not, then your booking is not confirmed. If you haven't received a booking confirmation within 5 days, we recommend you call your local office for where the training is due to take place. Please ensure you have your booking reference to hand.
Local office information >
When do I need to pay for my course? Do I need to pay in advance?
No you do not need to pay in advance, you can pay on the day of the course, by cheque or cash, or by invoice.
When do I receive my certificate?
You should expect to receive your certificate within seven days of payment being received.
Do you provide refreshments/lunch?
Some venues provide refreshments such as tea and biscuits, but lunch is not provided.
You can confirm this by contacting your local office.
Do I need to bring anything with me?
All notes and manuals are provided as required by the course, you may wish to bring your own writing materials if you wish.
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